Nomsa Guide
  • 👋About Nomsa
  • Campaign Guide - General
    • 🚀How to send a campaign?
  • Campaign Guide - Email
    • 📧Email Campaigns - Basics
      • Scheduled Sending
      • Bounced Emails and Halted Campaigns
      • Email Statistics
      • Formatting your Message Template
      • Variable Fields
      • Unique URL Link per Recipient
      • Pasting Content from Microsoft Word
      • Manage your Unsubscriptions
      • Understanding Unsubscriptions
    • 🔐Sending Password-Protected Emails
      • Tutorial
  • Campaign Guide - SMS
    • 📲SMS Campaigns - Basics
    • SMS Onboarding Overview
      • How do I send SMS
  • Campaign Guide - Telegram
    • 🤖Telegram Campaigns - Basics
      • Add Telegram Bot Token in Nomsa
      • Instructions for Recipient Onboarding
      • Use the Bot in the Campaign
      • Telegram Formatting
      • Telegram Bot Statistics
  • Api Guide
    • 📖Overview
      • API Response Formats
      • Bearer Authentication
      • Generate your API Key
      • Rotate your API Key
    • 📨Programmatic Email API
      • Custom From Address
      • Tracking Email Status
      • Send Email API
        • From Name and From Address
        • CC and BCC
        • Recipient Blacklist
        • Email Tagging and Classification
        • Email Body
          • Embedding Images
            • Linked Images
            • Content-ID Images
        • Attachments
        • Rate Limit
      • Get Email by ID API
      • List Emails API
    • 📬Programmatic SMS API
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Custom From Address

PreviousProgrammatic Email APINextTracking Email Status

Last updated 1 year ago

By default, all emails will be sent from Nomsa's email address

<donotreply@mail.nomsa.gov.kh>

Why custom from address?

There are two main reasons why you might want to set up a custom from address:

First, you wish to send emails using your agency's own email address. We understand that agencies wish to retain their own branding and enhance the perceived legitimacy of their emails by sending emails from their own domains. To achieve this, setting up a custom from address is necessary.

We wish to note that the from name can be changed without changing the from address. The example below highlights the difference between from name and from address:

In the example below, the from name is DGC, whereas the from address is <donotreply@mail.nomsa.gov.kh>.

As such, for agencies that do not wish to go through the hassle of setting up custom from addresses, an intermediate solution might be to change the from name.

For more information, .

Second, you wish to send emails with attachments. Currently, we only allow sending of attachments using custom sender email. For more information, .

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