Instructions for Recipient Onboarding
This is what you need to ask your recipients to do in order to receive messages from Nomsa's Telegram bot service.
In order for Nomsa to send messages to your subscribers, we need the subscribers to add the bot and send their mobile number to us. This is like adding a friend to your contacts list. The link to add the bot should be https://t.me/[your bot name]
.
Steps for Subscribers for Telegram Bot Onboarding
Tell your subscriber to go to
1.
https://t.me/[your bot name]
(see example figure on the left)2.Talk to your bot with
/start
(see example figure on the right)3.Send the bot his or her phone number by clicking on the button
Do not type your phone number. Nomsa will receive only the subscriber's phone number when the button is clicked
Once the subscribers have subscribed to your bot, you can upload their phone number as a contact list in Nomsa in order to send messages to them.
How do I send the Telegram bot link out to the recipient?
Depending on your use case, you can send the recipient an SMS or Email to let them know you have this new bot feature for your agency.
How should I explain the Telegram bot feature to the recipient?
The recipient can choose to receive relevant information from the agency by subscribing to the bot. It is like a newsletter subscription. If the information is no longer relevant for them, they can choose to unsubscribe by deleting the bot.
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